To ensure our photographs are displayed to our standards, we offer completed keepsakes. The Sticks and Stones brand is known for being a custom, quality art piece. We wouldn't want it any other way!
Please check the middle, left-hand side of our Homepage or the Create Yours page for the date your keepsake should arrive. We offer a RUSH option during checkout for last minute deadlines. We will strive to accommodate any special needs. Please contact sales@CreateSticksAndStones.com if you are hesitant about receiving your keepsake on time. We’ll do our best to get your order to you.
Yes! We ship Sticks and Stones all over the world. We use UPS to ship internationally.
Sticks and Stones is the original in creating personalized keepsakes using alphabet photography. Since 2005, our product, and the story of how Sticks and Stones was created, has been featured on multiple, national television shows and written about in many national magazines. We are honored to have received so much national, well-known press! With this type of exposure, we have created some imitators. We are committed to delivering an excellent family heirloom. You will never find Sticks and Stones cheapening our brand by selling only photographs or mass quantities of 'lifestyle' words. We decided when we started Sticks and Stones that we wanted to be THE high-end, classic, quality gift that never goes out of style. Each of the respected, well-known people who have endorsed Sticks and Stones have done so only after holding one of our keepsakes in their hands and seeing the quality of our craftsmanship. Our keepsakes are endorsed by many including Oprah Winfrey, Rachael Ray, Martha Stewart, Donny Deutsch, The Today Show, CNBC, HGTV, Fine Living, TBS, O Magazine (featured on the coveted "O List"), People Magazine, Better Homes and Gardens, Brides, Modern Bride, Entrepreneur Magazine, Parents Magazine, National Public Radio, Hallmark Magazine, Relish, MckMama, Restyled Home, Lucky, Midwest Living, and Home Business Magazine among other national and international publications. You have also seen us in Real Simple, Woman's Day, and US Weekly. We believe our endorsements speak for themselves and are honored to be the gift of choice for many celebrities and dignitaries. Oprah and Martha demand exceptional quality and we deliver it to them every time. Thank you for letting us do the same for you! We'll always come out as the best gift for you AND with FREE shipping and FREE gift wrap, we WILL be the best quality, best-priced alphabet photography keepsake you find. If you find our quality alphabet photography at a better price, we will match it. Simply email us at info@CreateSticksAndStones.com. With our 100% satisfaction guarantee, you have zero risk - only reward!
We offer a 100% satisfaction guarantee! You can order with confidence that if for any reason you are not completely satisfied with your keepsake, you can return it to us for a FULL refund on our product within 30 DAYS FROM THE DAY WE SHIPPED TO YOU. ** Only customer who shows in "Billing Information" can receive refund. *If you ordered using a Consultant Discount Code, you will receive 80% of your total IF the consultant has redeemed their commission.*
Yes! You can email sales@CreateSticksAndStones.com for information on how to get these included in your keepsake. We'll email you back right away.
Yes!
CLICK HERE to see Tom and Katie's Sticks and Stones. If this is what you'd like to create, please email info@CreateSticksAandStones.com. We'll email you back right away.
Brad and Jera Deal, the founders of Sticks and Stones, are the exclusive photographers. Sticks and Stones began as a hobby with their daughters and they want to keep the letters personal to their family. Each letter has a story behind it: where it was discovered, who discovered it, what the family was doing that day. Additionally, in order to ensure that the letters photographed are not staged, they prefer to take each photo themselves.
If you have a retail store or boutique that offers unique gifts and you'd like to carry our alphabet photography keepsakes, please send an email to stores@CreateSticksAndStones.com. Cheri Hirschmann, Director of Retail Sales, will get back with you as soon as possible with details.
Our retailers must have a retail storefront and we prefer our stores offer new products, not secondhand goods or items on consignment.
Yes! If you need ten or more keepsakes, please email info@CreateSticksAndStones.com. We'll email you back right away.
It's easy!
1) Click on "CREATE YOURS" at the top of any page.
2) Type your name/word in the box and click CREATE.
3) Choose your letters, choose your frame, click "Add to Cart" and check out.
Yes! You may have your Sticks and Stones beautifully gift wrapped at no extra cost to you. we are happy to include a personalized gift note, also free of charge. Please email sales@createsticksandstones.com to get your keepsake gift wrapped!
Sticks and Stones builds a unique, custom-cut-and-joined frame for every keepsake. Some of our imitators purchase pre-made mat and frames and fit the art inside, regardless of the length of the name/word created. This results in awkward spacing and overall poor quality. At Sticks and Stones, we are committed to creating heirloom quality, custom alphabet photography art pieces. Sticks and Stones is NOT a cheap, crafty trinket that will grace an arrangement for a year or so, only to be sold at next year's garage sale.
Lead time is the number of days it takes to create your order once it's placed. On average, it takes 3-4 business days for your order to reach our production floor, simply based on the volume of orders coming in. This can change based on staffing, an influx of orders, holidays, etc.
Our shipping department assesses each outbound shipment. Sometimes customers choose an expedited shipping option or they choose our RUSH feature. From there, our shipping department looks at where your package is shipping and makes the best decision for the customer based on location. For instance, a customer in Wisconsin might choose our 3-day shipping option. Since we can get the package to the customer sooner by moving it to the top of our production list and shipping ground, we might choose to do that, simply to exceed expectations. In other cases, a customer might choose our RUSH option, and we will choose an expedited shipping option to get the package to the customer. In each case, we try to make a decision that will benefit the customer and get it to them more quickly than they expected upon ordering.